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Search Tips, Browsers, File Types and System Requirements

Search Tips

Note: It is generally best to conduct a search using only a few specific keywords. Place phrases in quotation marks (i.e., "meaningful use," "patient resources"). Place an individual word in the search field without quotation marks. To search for documents in Spanish, type the word, 'Spanish' in to the search field.

Type Example Notes
Fuzzy kettle~ Contain terms that are close to the word kettle, such as cattle
Wild cat* Contain terms that begin with cat, such as category and the extact term cat itself
Exact-Single orange Contain the term orange
Exact-Phrase "dnn is awesome" Contain the exact phase dnn is awesome
OR orange bike Contain the term orange or bike, or both. OR must be in uppercase

orange OR bike
AND +orange +bike Contain both orange and bike

orange AND bike
Combo (agile OR extreme) AND methodology Contain methodology and must also contain agile and/or extreme.AND must be in uppercase

Web Browsers

This website was designed to work with multiple browsers but according to Microsoft you will experience display problems when using  Internet Explorer 10 unless it is set to Compatibility View. To enjoy the full range of our site’s features we recommend the following Web browsers. Clicking on the name will open another browser window linking you to its download site. From the selected browser, visit and click on the desired page/link.


Internet Explorer 10 requires Compatibility View for full support of this website. Contact your IT department within your organization for assistance.


Document File Types

Files on this website may require specific programs or media players to access. Below is a list of file types that are used on the website, as well as information on downloading the viewers.

How to Create a Zip file
Create a Zip file using Microsoft Windows 2007
Create a Zip file using Microsoft Windows XP
How to Zip Files in Mac OS X

Viewing and downloading files
: Depending on the configuration of your computer, file types listed below may:

  • Open inside of your Web browser
  • Open in a new program window
  • Ask you where to save the file. If you would like to download a copy of the file to your computer, right-click (on Windows) or command-click (on Macintosh) and choose "Save Target As..." (Internet Explorer) or "Save Link As..." (Firefox and Chrome). This will allow you to save a copy of the file to your computer.

Adobe Acrobat/PDF (Portable Document Format): To view PDF files, you will need the Adobe Acrobat Reader

Adobe Flash 10.0: Adobe Flash is available for free for viewing recorded events.

MP3: MP3 players include Apple iTunes, QuickTime, RealPlayer and Windows Media Player.

Microsoft Word: The Word viewer is available for Windows and MacOS platforms.

Microsoft Excel: The Excel viewer is available for Windows and MacOS platforms.

Microsoft PowerPoint: The PowerPoint viewer is available for Windows and MacOS platforms.

Minimum System Requirements


    2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
    Microsoft® Windows® XP (32 bit), Windows Server® 2003 (32-bit), Windows Server 2008 (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit)
    Internet Explorer 7.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, Safari 5.0 or later, or Opera 11
    128MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

Mac OS

    Intel Core™ Duo 1.33GHz or faster processor
    Mac OS X v10.6 or v10.7
    Safari 5.0 or later, Mozilla Firefox 4.0 or later, Google Chrome, or Opera 11
    256MB of RAM; 128MB of graphics memory

WMV (Windows Media Video): Windows Media Player is used to view this format.

WRF (WebEx Recording Format): WRF is a recording of a meeting and you will need the WRF player to watch the recording.

ZIP/Self-Extracting ZIP: ZIP files are used to simplify the download process by stuffing a number of separate files into a single "file" and compressing the original files by a significant amount. Download the WinZip Self-Extractor.

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