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This new toolkit, published by the Substance Abuse and Mental Health Services Administration (SAMHSA), provides communities and local governments with material to help prevent opioid-related overdoses and deaths. This toolkit is also available in Spanish.


Web link
Date Added: 08/14/2018
Date Last Modified: 08/14/2018

Clinicians in hospitals, skilled nursing facilities, home health agencies, pharmacies and physician offices will find this tool useful for teaching their Medicare and elderly patients about their medications. Included in the tool are a cover reminder card, and eleven medication cards, including: Angiotensin Converting Enzyme (ACE) -inhibitors, Angiotensin II Receptor Blockers (ARBs), beta blockers, antiarrhythmic agents, aldosterone blockers, diuretics, nitrates (vasodilators), potassium, blood thinners (anticoagulants), antidiabetic agents and opioid medications. Each medication card includes: 1) How the class of drug works, 2) What problems to report to the clinician, and 3) The brand or generic drug names by class.


Adobe PDF
Date Added: 09/26/2017
Date Last Modified: 09/26/2017

When transferring a patient, this checklist can be used between a patient’s current and receiving caregiver.


Adobe PDF
Date Added: 09/26/2018
Date Last Modified: 09/26/2018

When transferring a patient, this checklist can be used between a patient’s current and receiving caregiver.


Adobe PDF
Date Added: 09/26/2018
Date Last Modified: 09/26/2018

This package includes a postcard in both English and Spanish to give to patients after hospitalization to schedule future appointments. The package also includes instructions for providers to effectively use the postcard.


ZIP archive
Date Added: 11/09/2016
Date Last Modified: 11/09/2016

This workbook is designed to help patients with heart failure better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 02/13/2015
Date Last Modified: 04/17/2015

This workbook is designed to help patients with diabetes better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 02/13/2015
Date Last Modified: 04/17/2015

This workbook is designed to help patients with Chronic Obstructive Pulmonary Disease better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 02/13/2015
Date Last Modified: 04/17/2015

This workbook is designed to help patients with heart failure better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 01/23/2015
Date Last Modified: 01/23/2015

This workbook is designed to help patients with diabetes better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 01/23/2015
Date Last Modified: 01/23/2015

This workbook is designed to help patients with Chronic Obstructive Pulmonary Disease better manage their condition. Patients can take this workbook with them to their doctor's appointments and use it to help guide a conversation with their physician(s) to learn how to better manage their condition and over health.


Adobe PDF
Date Added: 01/23/2015
Date Last Modified: 01/23/2015

*2017 update now available with two new drug groups: COPD medications and antipsychotics. Clinicians in hospitals, skilled nursing facilities, home health agencies, pharmacies and physician offices will find this tool useful for teaching their Medicare and elderly patients about their medications. Included in the tool are a cover reminder card, and eleven medication cards, including: Angiotensin Converting Enzyme (ACE) -inhibitors, Angiotensin II Receptor Blockers (ARBs), beta blockers, antiarrhythmic agents, aldosterone blockers, diuretics, nitrates (vasodilators), potassium, blood thinners (anticoagulants), antidiabetic agents, opioid medications, COPD medications and antipsychotics. Each medication card includes: 1) How the class of drug works, 2) What problems to report to the clinician, and 3) The brand or generic drug names by class.


Adobe PDF
Date Added: 06/20/2017
Date Last Modified: 06/20/2017

This package includes a postcard in both English and Spanish to give to patients after hospitalization to schedule future appointments. The package also includes instructions for providers to effectively use the postcard.


ZIP archive
Date Added: 02/16/2017
Date Last Modified: 02/16/2017

Access this document for frequently asked questions about PEPPER, such as where the data comes from, how the data is used and how PEPPER can support efforts to reduce acute care hospital readmissions.


Adobe PDF
Date Added: 02/22/2016
Date Last Modified: 02/22/2016

The Institute for Healthcare Improvement has developed trigger tools for health care professionals to use to help identify adverse events that could cause harm to patients.


Web link
Date Added: 05/13/2015
Date Last Modified: 05/13/2015

This worksheet from the INTERACT program is designed to assist direct care providers to prepare before calling a physician about a change in a patient's condition. It provides a concise and organized method of communicating with the physician. (SBAR: Situation Background Appearance Review)


Adobe PDF
Date Added: 05/13/2015
Date Last Modified: 05/13/2015

This worksheet from the INTERACT program is designed to assist in medication reconciliation after hospital care.


Adobe PDF
Date Added: 05/12/2015
Date Last Modified: 05/12/2015

From MedlinePlus, this website offers health information in multiple languages by health topic.


Web link
Date Added: 02/09/2015
Date Last Modified: 02/09/2015

Internists/primary care physicians and nurses: Provide this document to your patients, which includes more information to help them ascertain when to call your office for help or when to go to the emergency room for a range of conditions, including shortness of breath, heart failure, complications with diabetes and more. Patients: Use this document to help determine when to call your physician for help or when to go to the emergency department for assistance.


Adobe PDF
Date Added: 02/03/2015
Date Last Modified: 02/03/2015

Internists/primary care physicians and nurses: Provide this document to your patients, which includes more information to help them ascertain when to call your office for help or when to go to the emergency room for a range of conditions, including shortness of breath, heart failure, complications with diabetes and more. Patients: Use this document to help determine when to call your physician for help or when to go to the emergency department for assistance.


Adobe PDF
Date Added: 02/03/2015
Date Last Modified: 02/03/2015

These new standardized instructions to improve patients' understanding of when to take medications, reduce errors and improve adherence are available in six languages.


Web link
Date Added: 02/01/2015
Date Last Modified: 02/01/2015

This guide is designed to help hospital and community partners create transitional care processes for patients being discharged from the hospital to other care settings.


Adobe PDF
Date Added: 06/28/2017
Date Last Modified: 06/28/2017

Physicians and nurses at hospitals can use this document to help ensure patients being discharged from the hospital are appropriately led through the discharge process. Hospital staff can also use this survey to help document their own internal patient discharge processes to ensure all of the proper steps were followed.


Adobe PDF
Date Added: 02/03/2015
Date Last Modified: 04/12/2016

Physicians and nurses at hospitals can use this document to help ensure patients being discharged from the hospital are appropriately led through the discharge process. Hospital staff can also use this survey to help document their own internal patient discharge processes to ensure all of the proper steps were followed.


Adobe PDF
Date Added: 02/03/2016
Date Last Modified: 04/12/2016

*2017 update now available with two new drug groups: COPD medications and antipsychotics. Clinicians in hospitals, skilled nursing facilities, home health agencies, pharmacies and physician offices will find this tool useful for teaching their Medicare and elderly patients about their medications. Included in the tool are a cover reminder card, and eleven medication cards, including: Angiotensin Converting Enzyme (ACE) -inhibitors, Angiotensin II Receptor Blockers (ARBs), beta blockers, antiarrhythmic agents, aldosterone blockers, diuretics, nitrates (vasodilators), potassium, blood thinners (anticoagulants), antidiabetic agents and opioid medications. Each medication card includes: 1) How the class of drug works, 2) What problems to report to the clinician, and 3) The brand or generic drug names by class.


Adobe PDF
Date Added: 03/31/2016
Date Last Modified: 03/31/2016

A large threat to patient safety are unintentional medication discrepancies during transitions in care. This toolkit, called MARQUIS (Multi-Center Medication Quality Improvement Study) was developed to address medication reconciliation at care transitions.


Web link
Date Added: 05/17/2015
Date Last Modified: 05/17/2015

This zone self-management tool gives patients information they need to better manage their asthma at home.


Adobe PDF
Date Added: 09/15/2011
Date Last Modified: 05/15/2015

This zone self-management tool gives patients information they need to better manage their asthma at home. (Spanish/Espanol)


Adobe PDF
Date Added: 06/01/2014
Date Last Modified: 05/15/2015

Use this workbook to begin identifying an area for improvement and developing a team to address the improvement.


Adobe PDF
Date Added: 10/06/2016
Date Last Modified: 10/06/2016

This handout provides nurses a step-by-step guide on how to teach congestive heart failure patients to take certain medications. This document is in Spanish suitable for a Puerto Rican audience.


Adobe PDF
Date Added: 05/24/2016
Date Last Modified: 05/24/2016

Ask Me 3 is a patient education program designed to improve communication between patients and health care providers. It encourages patients to become active members of their health care team and promote improved health outcomes.


Web link
Date Added: 07/05/2015
Date Last Modified: 07/05/2015

This toolkit is designed to assist health care providers to write easy to understand written educational material for patients and their families.


Adobe PDF
Date Added: 07/05/2015
Date Last Modified: 07/05/2015

This website provides health care providers with foundations information on topics that affect health care quality and costs across all settings from Home Health Quality Improvement.


Web link
Date Added: 02/19/2013
Date Last Modified: 06/23/2015

The Medications at Transitions and Clinical Handoffs (MATCH) toolkit was developed to help facilities improve their medication reconciliation process. This toolkit provides a step-by-step guide to help health care providers ensure patients are properly educated about the medications they have been prescribed to help avoid medication errors and patient harm.


Web link
Date Added: 05/12/2015
Date Last Modified: 06/23/2015

These new best practice intervention videos from Home Health Quality Improvement (HHQI) are intended to assist patients in managing their blood pressure. Note: Video access requires registration on the HHQI website, which is free.


Web link
Date Added: 06/16/2015
Date Last Modified: 06/16/2015

This guide from the U.S. Department of Health & Human Services Partnership for Patients program offers resources, tools and suggestions for implementing a readmission reduction program in your facility.


Adobe PDF
Date Added: 05/04/2014
Date Last Modified: 05/04/2014

One in four Americans experiences a behavioral health illness or substance abuse disorder annually, and the majority of these people have comorbid physical health conditions. This guide explains the value of integrating physician and behavioral health services and the importance of measuring these efforts.


Web link
Date Added: 03/20/2014
Date Last Modified: 03/20/2014

This website, sponsored by the University of Chicago and the Robert Wood Johnson Foundation, provides an array to tools developed to reduce disparities in health care.


Web link
Date Added: 03/16/2014
Date Last Modified: 03/16/2014

This website developed by the University of North Carolina Chapel Hill provides a broad range of resources on health literacy, including literacy assessment instruments, health communication aids and quick start guides.


Web link
Date Added: 07/19/2013
Date Last Modified: 07/19/2013

This website provides a wealth of health care quality improvement information for patients and consumers, professionals and policymakers.


Web link
Date Added: 06/21/2013
Date Last Modified: 06/21/2013

This guide is designed to help patients with heart failure manage their disease.


Web link
Date Added: 05/17/2013
Date Last Modified: 05/17/2013

This health literacy toolkit from Ohio KePRO, the Medicare Quality Improvement Organization for Ohio, provides a full array of patient and health literacy resources, including links to teach-back methods.


Adobe PDF
Date Added: 10/09/2013
Date Last Modified: 10/09/2013

This toolbox from the Centers for Medicare & Medicaid Services (CMS) provides a quick health snapshot and list of helpful resources for each of five minority groups: African Americans, American Indians and Alaska Natives, Hispanics and Latinos, Individuals with Disabilities, native Hawaiians and Pacific Islanders, Rural Americans.


Web link
Date Added: 08/26/2013
Date Last Modified: 08/26/2013

This monitoring tool is for providers to use to track readmission rates.


Microsoft Excel
Date Added: 12/16/2014
Date Last Modified: 12/16/2014

This website details what Medicare covers, and the different types of Medicare coverage.


Web link
Date Added: 11/18/2013
Date Last Modified: 11/18/2013

This guide from Hospitals in Pursuit of Excellence offers practical steps from evidence-based research to improve patient and family engagement, which is a critical strategy to improving care.


Adobe PDF
Date Added: 10/28/2013
Date Last Modified: 10/28/2013

Palliative care tools used by current outpatient programs are available for download.


Web link
Date Added: 03/07/2013
Date Last Modified: 03/07/2013

This handout provides nurses a step-by-step guide on how to teach CHF patients to take certain medications.


Adobe PDF
Date Added: 06/14/2012
Date Last Modified: 09/17/2014

This website provides a myriad of tools and resources for providers to use to address and reduce disparities in health care.


Web link
Date Added: 09/16/2014
Date Last Modified: 09/16/2014

This website from the Agency for Healthcare Research and Quality provides resources for providers on developing patient self-management.


Web link
Date Added: 12/17/2013
Date Last Modified: 12/17/2013

 
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